GrabPay: Southeast Asia's digital wallet
Grab super-app wallet across SEA.
How the GrabPay flow works
GrabPay is a digital wallet available in Southeast Asia. Full public profile pending — contact us to prioritise this method.
Typical use cases
- Merchants selling to consumers in Southeast Asia.
Consumer reach
Available to consumers in Southeast Asia.
Who should accept GrabPay
- Merchants targeting the Southeast Asia market.
Operational detail
The operational half of every method profile — settlement, refunds, disputes, PSP coverage and licensing — is reserved for Payment Methods List founding partners. It's the part vendor sites won't publish and the part that actually decides whether GrabPay works for your stack.
Settlement time
When GrabPay balances actually clear from the wallet operator to a merchant account, how top-up float and P2P legs distort the timeline, cut-offs on the operator side, and which PSPs pass funds through same-day vs. hold a reserve.
Book a founding-partner call →Refund mechanics
How GrabPay refunds flow back to the payer's wallet balance vs. their funding source, partial-refund support, time windows before a refund becomes an off-platform transfer, and the exact PSP API calls used when the wallet has no native reversal.
Book a founding-partner call →Chargeback exposure
Whether GrabPay supports scheme-style chargebacks, the operator-run dispute program that sits alongside, actionable reason codes, evidence formats accepted, and observed net loss rates versus cards on the same basket.
Book a founding-partner call →PSP coverage matrix
Which acquirers, MoRs and wallet-aggregators actually process GrabPay in Southeast Asia today, whether coverage is direct or piggy-backed on a scheme rail, effective pricing bands, and where the operator has restricted new merchant onboarding.
Book a founding-partner call →KYC & licensing notes
What a merchant needs to legally accept GrabPay in Southeast Asia, whether the wallet operator or the PSP is the regulated entity, KYC and AML obligations that flow down to the merchant, and cross-border MoR options.
Book a founding-partner call →