Trustly: Europe / US's real-time bank transfer (a2a)
Trustly is a real-time bank transfer (a2a) used in Europe / US. Pay-by-bank across Europe and North America. Available to consumers in Europe / US. This page covers how the flow works, where consumers use it, and which merchants should accept it.
How the Trustly flow works
Trustly is a real-time bank transfer (a2a) available in Europe / US. Full public profile pending — contact us to prioritise this method.
Typical use cases
- Merchants selling to consumers in Europe / US.
Consumer reach
Available to consumers in Europe / US.
Who should accept Trustly
- Merchants targeting the Europe / US market.
Operational detail
The operational half of every method profile — settlement, refunds, disputes, PSP coverage and licensing — is reserved for Payment Methods List founding partners. It's the part vendor sites won't publish and the part that actually decides whether Trustly works for your stack.
Settlement time
How fast Trustly funds land after the payer confirms, behaviour outside scheme hours, whether the rail settles gross or net, and the realistic T+n to sweep to USD/EUR — plus the PSPs where the advertised timeline actually holds in Europe / US.
Book a founding-partner call →Refund mechanics
How Trustly refunds are executed end-to-end when the rail has no scheme-level reversal — payer-initiated pulls, credit transfers, or PSP-fronted refunds — plus partial-refund support, time limits, and the API surface each PSP exposes.
Book a founding-partner call →Chargeback exposure
Whether Trustly has any dispute construct at all, which recall/return/indemnity vectors actually exist on the rail, how consumer-protection rules in Europe / US route claims back to merchants, and observed loss rates versus cards.
Book a founding-partner call →PSP coverage matrix
Which acquirers and aggregators run direct rail connections to Trustly vs. reselling a partner, coverage depth and reliability, effective pricing bands, and who to pick when Europe / US volume is your primary use case.
Book a founding-partner call →KYC & licensing notes
Requirements to accept Trustly — local entity vs. cross-border MoR, licensing regime governing the rail in Europe / US, KYC obligations at onboarding and per-transaction, and FX/reporting rules for foreign merchants.
Book a founding-partner call →Frequently asked questions about Trustly
What is Trustly?
Trustly is a real-time bank transfer (a2a) used in Europe / US, in the Global region. Pay-by-bank across Europe and North America. The profile on this page documents the checkout flow step by step, the use cases it fits, the consumer base that can pay with it, and the merchant types that should carry it. Last reviewed July 31, 2026 by Ale Aznar.
Which countries does Trustly cover?
Trustly is recorded against Europe / US in the Global region, which is the market where its consumer reach is meaningful for merchants. Cross-border acceptance depends on the acquirer or merchant-of-record you use rather than on the rail itself. The Europe / US country hub lists every other alternative and local method tracked for that market alongside Trustly.
What does Trustly cost a merchant?
Pricing for Trustly is not a single published number: it moves with monthly volume, vertical, entity type and whether you connect through a direct acquirer or an aggregator. Effective pricing bands per provider, plus the fixed-fee and FX components that sit alongside the headline rate, are part of the founding-partner dataset rather than this public Europe / US profile.
Which PSPs and aggregators give access to Trustly?
Access to Trustly runs either through an acquirer with a direct rail connection or through an aggregator reselling a partner's connection, and the two differ in reliability and reporting. The list of providers processing Trustly in Europe / US today, whether each is direct or resold, and where onboarding is currently restricted sits in the founding-partner PSP coverage matrix.
Is Trustly available for Merchants selling to consumers in Europe / US?
Yes. That is one of the documented use cases for Trustly in Europe / US: Merchants selling to consumers in Europe / US. Vertical eligibility is ultimately set by the provider you onboard with, not by the rail, so regulated categories such as gambling, crypto and adult content are commonly excluded even where the real-time bank transfer (a2a) itself supports the flow. Confirm the restriction list with your acquirer.
What are the settlement time and currency for Trustly?
Trustly is a real-time bank transfer (a2a), so the payer-side confirmation and the merchant-side payout are separate events with different timing. Settlement windows, cut-off behaviour outside scheme hours, the payout currency, and the realistic timeline to sweep funds out of Europe / US are documented in the operational section of this profile, available to Payment Methods List founding partners.